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What Is CRM Process and How Does It Work? The Ultimate Guide in 5 Steps

Understanding CRM: A Brief Overview What is CRM? As I began to delve into the world of CRM, I found it fascinating how customer relationship management (CRM) isn’t just a tool; it’s a philosophy. At its core, CRM is all about managing interactions with current and potential customers. It’s about understanding their needs, preferences, and […]

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What Is the Primary Objective of CRM Process and How to Achieve It

Understanding Customer Relationships Building Trust and Loyalty When I started delving into CRM processes, one thing became crystal clear: trust and loyalty are the cornerstones of any successful business relationship. It’s not just about transactions; it’s about creating a genuine bond with your customers. By taking the time to understand their needs and preferences, you

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