What Is a CRM Strategy and How to Implement It? The Ultimate Guide in 5 Steps
Step 1: Understand What CRM Is Defining CRM When I first encountered the term “CRM” (Customer Relationship Management), I was overwhelmed. It’s like, what’s with all the jargon? So, let’s break it down. CRM refers to tools and strategies that help businesses manage interactions with customers and prospects. It’s all about improving relationships, driving sales, […]
