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What Is Salesforce Used For? The Ultimate Guide in 4 Parts

1. Customer Relationship Management (CRM) Understanding CRM Functionality When I first dove into Salesforce, one of the most powerful features that hit me right off the bat was its CRM capabilities. Customer Relationship Management is all about pooling your customer data to give you a 360-degree view of your interactions with them. This means tracking […]

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What Does CRM System Stand For? The Ultimate Guide in 3 Minutes

Understanding CRM: Customer Relationship Management Defining CRM So, let’s kick this off by breaking down what CRM actually means. CRM stands for Customer Relationship Management. It’s a fancy term that many businesses throw around, but at its core, it’s all about how a company interacts with its customers. Think of it as the bridge that

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