Understanding the Role of a CRM Developer What Does a CRM Developer Do? When I first started diving into the world of customer relationship management (CRM), I was somewhat mystified by the role of a CRM developer. Simply put, a CRM developer specializes in building and customizing CRM platforms like Salesforce, Zoho, and Microsoft Dynamics […]
CRM Is Not Just for Sales Teams Expanding the Scope When I first dived into the world of Customer Relationship Management (CRM), I imagined it was solely the territory of sales teams, helping them keep their leads organized and on track. But boy, was I in for a surprise! The beauty of CRM systems is
Understanding the CRM Consultant Role What Exactly Is a CRM Consultant? When I first stumbled upon the role of a CRM consultant, I was pretty blown away. Imagine a wizard of sorts, but instead of casting spells, they weave together customer data and technology to create stellar experiences for businesses. Basically, they’re the bridge between